Terms of service

Terms of Service

OVERVIEW

Welcome to Outlaw Mugs™! The terms “we”, “us” and “our” refer to Outlaw Mugs™. Outlaw Mugs™ operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Outlaw Mugs™ is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they appear on your screen due to your device type and settings.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Outlaw Mugs™ reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Outlaw Mugs™ confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Outlaw Mugs™ may be unable to accommodate cancellation requests after an order is accepted.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores and to promptly update your account and other information, including your email address, credit card numbers, and expiration dates.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Handmade products, including mugs and coasters, are crafted personally by us. Production typically takes 7-12 business days, so please plan accordingly when ordering.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Outlaw Mugs™, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Outlaw Mugs™.

Outlaw Mugs™ names, logos, product and service names, designs, and slogans are trademarks of Outlaw Mugs™ or its affiliates or licensors. Shopify’s name, logo, product, and service names, designs, and slogans are trademarks of Shopify.

SECTION 7 - OPTIONAL TOOLS

You may be provided access to customer tools offered by third parties. We provide these tools “as is” without warranties or endorsements. Use at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for third-party content, policies, or transactions.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Outlaw Mugs™ is powered by Shopify. All sales and purchases are made directly with Outlaw Mugs™. By using the Services, you release Shopify from any claims, damages, or liabilities arising from your purchases.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy [LINK] and may also be subject to Shopify’s Privacy Policy [LINK].

SECTION 11 - FEEDBACK

By submitting feedback, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use it for any purpose, including commercial use. You represent that you own or have rights to all submitted content.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors or omissions and change or cancel orders if information is inaccurate.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. Prohibited uses include:

  • Unlawful or malicious activity

  • Intellectual property infringement

  • Harassment, abuse, or defamation

  • Transmission of viruses or malicious code

  • Spam, phishing, or impersonation

Violations may result in account suspension or termination.

SECTION 14 - TERMINATION

We may terminate your access to the Services at our discretion. Provisions such as Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, and Privacy Policy will survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent allowed by law, Outlaw Mugs™, Shopify, and their affiliates are not liable for direct, indirect, incidental, punitive, or consequential damages arising from your use of the Services or purchased products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify Outlaw Mugs™, Shopify, and affiliates from claims, losses, or damages arising from your breach of these Terms or violation of law or third-party rights.

SECTION 18 - SEVERABILITY

If any part of these Terms is found unenforceable, the remainder will remain in effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce a provision does not constitute a waiver. These Terms, along with referenced policies, represent the entire agreement between you and Outlaw Mugs™.